Our normal office hours are Monday-Friday 9am-5pm Pacific time.
After submitting your request for support, we will contact you to confirm the
information you have provided. This will allow our staff to better serve
you. Please know that we are making every effort to contact you in a timely
manner. You will receive both an email and a call from us.
All fields marked with an asterisk* are required. PAVE's online help request form does need a name, a phone number and an email address. If you don't have all three, not to worry, just call us and leave a message via the intake line at 1-800-572-7368 then press 115.