Exceptional Family Member Program (EFMP)

The Exceptional Family Member Program (EFMP) is a mandatory* Department of Defense program that helps military dependents with special needs. The Coast Guard, which operates under the authority of the Department of Homeland Security has a similar program called the Special Needs Program, or SNP.

* EFMP is mandatory, primarily so a family member’s needs may be considered during the duty assignment process. However, some families do not enroll because they believe the program requirements are not worth the benefits to them, or they perceive the program as limiting the service member’s duty assignment options, and thus his or her career.

EFMP Family Support staff, along with an installation’s School Liaison, are the primary points of contact for parent centers for holding installation-based trainings, access to meet with families on installations, and insider information about installation support programs and family engagement.

Note: although the purpose of the EFMP and the SNP are the same across all branches of service, there are some differences with names, procedures, and forms. There are also differences by installation, such as the availability of respite care providers and funding.

EFMP Functions

  • Identification and enrollment is a collaborative effort among military-connected health care providers and EFMP staff:
    • Example: a child is identified as having a particular disability by the family’s regular medical provider who refers the family to the EFMP enrollment office.
  • Military duty assignment coordination: once a family member is enrolled in the program, future duty assignments for the military service member are considered in the light of that family member’s medical or educational needs.
    • For example, if a child is enrolled in EFMP due to the need for speech and occupational therapy, the service member’s projected duty station will be screened to see if these services are available.

Notes: although the family member’s needs are considered in the assignment process, military requirements take priority for assignment decisions and there are no guarantees that services and supports are available at a new duty location.

The EFMP assignment process does not consider the availability of educational instruction, supports and services under an IEP as part of the assignment process, only military benefits and programs such as medical coverage, respite care, ABA therapy, mental health care and the like. It is also clear that a service being “available” does not mean the family won’t encounter a waiting list for these services, or providers who are no longer taking clients or patients.

  • Family Support: this is the EFMP function which directly serves EFMP families and is the most common point of contact for parent centers. Staff are civilians who work for the military. Contact information for EFMP Family Support is available on [our Interactive Maps.]
    • Provides non-medical case management
    • Assists with navigating the Department of Defense medical, transport, legal, and counseling systems.
    • Provides information about local civilian services and supports
    • May arrange support groups, classes, and family events for the benefit of EFMP families assigned to their installation.
    • On some installations, EFMP Family Support may also provide access and financial support for respite care.

Who is eligible for EFMP?

Active duty personnel with family members who have special health* or educational needs may be eligible. National Guard and Reserve personnel with family members who have special health or educational needs may be eligible during the time period when the service member is called for active federal duty. For EFMP ROC (below), National Guard and Reserve family members may have a consultation without their service member being called to active duty.

*requiring specialized care beyond the level of their general practitioner

Getting enrolled in EFMP:

Enrollment typically begins with the family member’s health care provider. This can be either the primary care manager or a specialty care provider that is military-connected. For additional information regarding the EFMP, families can contact EFMP coordinators, EFMP liaisons, EFMP system navigators, or family resources coordinators depending on their branch of service. Coast Guard parents may contact a Family Special Needs Case Management Officer.

Getting the most benefit from EFMP

It’s important for families to contact the current installation’s EFMP Family Support Office in these situations:

  • To update the child’s EFMP file every three (3) years
  • The parent has new medical or educational information about their child
  • The service member is assigned to a new duty station (PCS) to make certain that paperwork on the Exceptional Family Member is up-to-date and to facilitate services and supports through the new duty station’s EFMP Family Support office.
  • Transportation needs for their child or youth enrolled in EFMP
  • Issues with military services and supports, or expected services and supports are not available
  • Finding resources at the state and local levels (including parent centers!)
  • Accessing state and federal benefits for which the Exceptional Family Member may be eligible

EFMP ONLINE AND BY PHONE FOR FAMILIES:

EFMP Navigation Checklist Tool  EFMP & ME -“EFMP & Me is here to help you effectively navigate through the Department of Defense’s vast network of services and support for families with special needs.”

EFMP ROC program

EFMP Resources, Options and Consultations” (EFMP ROC) is a new program that provides military families who have members with special health or educational needs with enhanced services.  Special needs consultants are available by appointment, via phone or video at no cost, and there is no limit to the number of appointments families can make.

  • Supplements installation-based EFMP Family Support
  • Highly useful for remote families such as National Guard and Reserve. The service member does not need to be called to active duty for these families to use EFMP ROC.
  • Extended-hour appointments add convenience
  • Can be used for cross-referrals to EFMP Family Support when a family plans a move to a new installation

Families can ask for assistance with:

  • Exploring education options
  • Special Education-will refer families to Parent Training and Information Centers (new!)
  • Healthcare and TRICARE (military) programs for individuals with disabilities
    • -including local medical care and services—with the support of a dedicated TRICARE specialist
  • Federal and state benefits for individuals with disabilities
  • Connecting to military and other child care, support groups, in-home care, and deployment support options
  • Special needs trusts and estate planning
  • Referrals to legal help for disability issues

Military families can connect with EFMP-ROC through Military OneSource or by calling 1-800-342-9647.  Appointments can be made 24 hours a day, 7 days a week. Consultants have extended (evening) hours for appointments.

Temporary Caregivers of Military Children: Guide to Essential Information

If you are a grandparent, other relative, or family friend taking care of children while their parent or parents are deployed or on other duty, this guide to essential information is intended to offer you help and resources.  It contains useful information about military benefits that provide help with schools, medical care and supports and services for disabilities (sometimes called “special needs”). Medical care, supports and services include benefits for what some people call “invisible disabilities” such as ADHD, developmental disabilities including autism, learning difficulties, and mental health disorders. It also includes information on legal and financial assistance through the military and through civilian programs.

 Top Two Essential Documents:

 These two documents are necessary for you to act on behalf of the child in situations where a parent would usually act, such as giving permission for medical care or picking up a prescription, enrolling a child in school or daycare, and making decisions when the child’s parent cannot be in contact.

 Whether you live near or far away from the family’s current installation, you will need:

  1. Military ID cards: each child age 10 or older needs to be registered in the Defense Enrollment Eligibility Reporting System and have a current ID card. Caregivers do not get their own ID cards and will need the child’s ID for installation access, medical benefits, and military-subsidized childcare.
  2. Power of Attorney: a document giving an individual legal authority to act in certain situations on behalf of another individual. In these cases, the service member is giving a temporary authority to the designated relative or other caregiver (you) to care for their child.
    1. How a service member can get and send a Power of Attorney if they have already left for deployment (note-this is a blog post written by a military spouse, not an “official” document—but it has clear directions.)

Documents to get onto the installation:

If you live nearby, you may need to get onto the installation for a child’s school, medical care, child care, military-subsidized shopping, recreational programs, religious services, visits with friends, etc.

  • The child’s military ID (needed for age 10 and above)
  • Acceptable picture ID for you (contact Visitor Information at the installation for what is accepted)
  • Power of Attorney giving you authorization to make decisions on behalf of the child in the absence of his or her parents (school, medical, child care, other situations requiring parental authority)
  • Agent letter of authorization signed by the installation’s commanding officer. The military parent or parents can request this letter through the ID card office at their installation.

What other documents might I need?

Documents for a Deployed Service Member’s Designated Family Caregiver

Resources specifically for grandparents and other kinship caregivers and guardians:

Military and Civilian Resources for Temporary Caregivers:

Education

  • Parent Centers in each state work with families of infants, toddlers, children, and youth with disabilities age birth to 26 and help parents and other caregivers participate effectively in their child’s education and development.

Childcare

  • Child Care Aware of America (to locate military-subsidized and civilian child care)
  • Call 2-1-1 to find out about local affordable child care options
  • YMCA (some YMCAs have special arrangements for military children)
  • Before-and-after school programs through the local school district
  • Administration for Children and Families (US Dept. of Health and Human Services) child care programs that use federal money to offer lower-cost child care (Head Start is one such program)
  • State programs

Medical (including Autism Services and Respite Care)

Financial Help with Living Expenses

School Support Plans for Deployment-Tips for Parents

Why do schools need to know when a parent deploys? 

Your children spend a large portion of their day in school, so teachers often notice changes or new behaviors. The value of parents and schools partnering to support military-connected children with the stressors of deployment is significant. As you know, having a parent away for a lengthy time places extra stress on children and the at-home parent, siblings and/or other care givers. No matter how often a military parent is deployed, and no matter how well-prepared a child might be for a parent’s absence, children with disabilities may be particularly vulnerable to the effects of stress on their physical and emotional well-being.

How can you support your child at school during deployment? 

Set up a meeting

 Communication about an upcoming deployment is key and setting up a meeting will help prepare the school. For example, you can request a meeting with your child’s teacher shortly after you find out about the upcoming deployment. If the separation is scheduled to start during summer vacation, you may want to book that conference as soon as possible after school begins. If your child is in middle or high school, meeting with every teacher might be a consideration as information may not reach each teacher who interacts with your child.

 When meeting with your child’s teachers, you can let them know that there are some areas of information you won’t be able to share with them, due to operational security concerns regarding mission-related details. Your Parent Center staff will be aware that you have these limits on what information can be shared and can support you in planning your meetings with school personnel.

Areas that can steer clear of mission-related operational security include:

  • Timeframe- a general idea of beginning and ending dates
  • Past experiences- if your child has excessive stress during a previous deployment or their behavior communicates their concern for the absence of the parent and/or changes in routine with deployment
  • Coping mechanisms- sharing strategies that have helped your child cope with stress; teachers may be able to continue those practices at school. For example, if your child finds it comforting to look at a photo of their deployed parent, a teacher may be willing to allow them to keep a copy in their backpack or desk.

 Develop a plan

Working with your child’s teachers, plan ahead to craft a process to deal with situations if they arise. All of us respond differently to stress in different environments, including our children.  This means your child might appear to be perfectly fine at home and may be struggling and/or acting out at school.  Working with your child’s teachers to develop a plan of action if he or she appears to be stressed out or starts behaving differently in school will help.

These plans will be individually designed for your child, but some options could be:

  • Access to a counselor or therapist – such as Military Family Life Counselors ADD military URL
  • Tutoring – Tutoring.com provides free 24/7 homework assistance for military families.
  • Staying active – such as participation in recess, physical education, and after-school sports
  • Breaks at school-such as leaving a classroom for a while to go to a supervised safe space, like a library or resource room. Identifying these options – who, where and when – will give your child and teacher options for their health and well-being.
  • Sharing their feelings and experiences at school under the guidance of qualified professionals

Connecting with the staff at your local Parent Center.

There are nearly 100 Parent Training and Information (PTIs) and Community Parent Resource Centers (CPRCs) in the US and its Territories.  All exist to:

  • Work with families of infants, toddlers, children, and youth with disabilities, birth to 26
  • Help parents participate effectively in their children’s education and development
  • Partner with professionals and policy makers to improve outcomes for all children with disabilities

While the services at or how each Parent Center works with families varies, this network of trained staff helps at no charge.  Staff are also family members, often parents, siblings or caregivers of a child with disabilities and/or special health care needs.  You can connect with your local parent center for training, support and individual assistance. This might include adding all, or parts of the “deployment plan” to your child’s IEP or other education plan.

If the school, or individual teachers, don’t have much experience with children and deployment, you can share this resource with them:

Educators’ Guide to the Military Child During Deployment (from the US Department of Education)

You can also get help in working with your child’s school and teachers from the School Liaison office at your installation, or from the Family Assistance Coordinator in your state if your service member is in the National Guard.

You can find the School Liaison office through your installation’s Family Services or Community Services Center; Family Assistance professionals can be located through this article on Military Onesource. Scroll down to “Family Assistance Centers” at the bottom of the article.

Find Civilian Services for Your Child With a Disability When You Leave the Military

A guide to finding civilian supports and services when your service member separates or retires from the military if you have a child (including an adult dependent child) with disabilities. If you are PCSing to a “forever” home location, it includes resource finders available across the United States and Territories.

As you read down the columns, you will see references to Parent Centers. Parent Centers are funded by Office of Special Education (OSEP), US Department of Education to support parents of children age birth to 26 with disabilities. If you are reading this article through the website for PAVE (*******) or through their Pipeline newsletter, you are in the right place because PAVE is the Parent Training and Information Center (Parent Center) for Washington State.

 You can also use resources at the Center for Parent Information and Resources (CPIR), a national center serving Parent Centers and families with online information. According to the CPIR:

“There are nearly 100 Parent Training and Information Centers PTIs) and Community Parent Resource Centers (CPRCs) in the US and Territories. These Centers perform a variety of direct services for children and youth with disabilities, families, professionals, and other organizations that support them. Some of the activities include:

  • Working with families of infants, toddlers, children, and youth with disabilities, birth to 26
  • Helping parents participate effectively in their children’s education and development
  • Partnering with professionals and policy makers to improve outcomes for all children with disabilities” – https://www.parentcenterhub.org/the-parent-center-network/

Quick-find links:

Children’s Benefits or Services
Active Duty
or Active Reserve

Keep Benefit or Service?
(retiring after 20 yrs service)

Equivalent Civilian Resources

TRICARE Medical Coverage (may include case management, mental health, hospice care)

Yes, but there may be extra financial costs

Private insurance (useful article at the Military Wallet website)
Medicaid  NOTE:  your child can be enrolled in both Medicaid and TRICARE

TRICARE for children after age 21, up to age 26 (including college students)

Yes-up to age 23 if in college (or up to graduation); after which and up to age 26, child may be eligible for TRICARE Young Adult, which charges premiums, has co-pays and deductibles.

Private insurance

Medicaid NOTE:  your child can be enrolled in both Medicaid and TRICARE

TRICARE benefits after age 26 through secondary dependency

Yes

Medicaid NOTE:  your child can be enrolled in both Medicaid and TRICARE

Supplemental Security Income (SSI) (in some states, receiving SSI helps determine Medicaid eligibility)

Private insurance

Yes, but only if the service member retires, as opposed to leaving the military prior to fulfilling the terms of service for retirement. If the service member leaves without retiring, try the resources in the right-hand column.

Medicaid NOTE:  your child can be enrolled in both Medicaid and TRICARE

Medicaid Home and Community Based Services (HCBS) Waiver * NOTE:  your child can be enrolled in both Medicaid and TRICARE

Autism resources by State (Easter Seals)

State Agencies on Developmental or Intellectual Disabilities

Extended Care Health Option (ECHO) provides supplemental support and services not available through TRICARE’s regular coverage. Some benefits similar to Medicaid HCBS waivers

No

Medicaid HCBS Waiver * NOTE:  your child can be enrolled in both Medicaid and TRICARE

Respite Care through ECHO and other programs

No, but check with the community family center at a local installation to identify any military-family support organizations which may offer funding or locator services.

Medicaid HCBS Waiver * NOTE:  your child can be enrolled in both Medicaid and TRICARE

Lifespan Respite (WA)

EasterSeals Respite locator: https://archrespite.org/respitelocator

Exceptional Family Member Program (EFMP) Family Support (help with navigating military and some civilian service systems)

Yes, at the discretion of installation

PAVE (Parent Center, Washington State)

Parent Centers

No

Private: not subsidized, but can use the directory: ChildCareAware.org. If a family has income restrictions, many States have subsidized care through Department of Health and Human Services (or equivalent)

School Liaison Office for help navigating school systems and services, especially under MIC3 (Interstate Compact)

No, except that the Interstate Compact covers your child for one year after you retire

PAVE (Parent Center, Washington State)

Parent Centers (other states)

Military Family Resources for Youth and Young Adults Transitioning from High School

The links below will help you find resources for employment or post-high school education in any state to which you may move.

NEW:

Directory-University Centers for Excellence in Developmental Disabilities (UCEDDs)

Directory of LEND programs

Employment

Employment Center at your installation (check out the installation website-under Morale, Welfare and Recreation)

List of Vocational Rehabilitation agencies by State (location, contact information, websites) -US Department of Labor

careeronestop>Find Local Help  -US Department of Labor.  This extensive site is mobile-friendly.

Other interesting links include the Apprenticeship Office Finder, and the Native American Program Finder.

Employment and training helpline at careeronestop:

1-877-US2-JOBS (1-877-872-5627) TTY: 1-877-889-5627

Bureau of Labor Statistics K-12 Student Resources: interactive tools for major metropolitan areas, regions and States on the economy and employment; designed for student use.  -Bureau of Labor Statistics, US Department of Labor

College

Education Center at your installation (check out the installation website-under Morale, Welfare and Recreation)

Community College finder (from careeronestop)

If the military-connected youth you’re assisting has intellectual disabilities or autism, Think College has nation-wide resources for youth who would like to attend college and their parents.

What’s Happening in Your State? Interactive map or table for learning about activities, policies, legislation, and contact information about postsecondary education for students with intellectual disability, by State. Includes links to relevant websites.

Find a College: interactive map with information on 265 college programs for students with intellectual disability by State, plus the How to Think College Guide to Conducting a College Search (download).

Government Benefits Agencies

Interactive Map of State Medicaid and CHIP Profiles (Medicaid.gov): Information includes a State’s Demonstrations and Waivers.

Social Security Office Locator by Zip Code

Links for Military Families

Autism Care Demonstration – The TRICARE Comprehensive Autism Care Demonstration (Autism Care Demo) covers applied behavior analysis (ABA) services for all eligible TRICARE beneficiaries diagnosed with autism spectrum disorder (ASD). Occupational therapy, Physical therapy, Psychological services and many other services are covered by TRICARE for beneficiaries with Autism Spectrum Disorder (ASD)

Department of Defense Education Activity (DoDEA) – The Department of Defense Education Activity (DoDEA) is a civilian agency of the United States Department of Defense that manages schools for military-connected children in the United States and overseas at American military bases worldwide. DoDEA operates 164 schools in 8 districts located in 11 foreign countries, seven states, Guam, and Puerto Rico.

Extended Care Health Option (ECHO) – ECHO may help some military families who have a family member with special needs. ECHO focuses on integrated sets of services and supplies beyond those available through TRICARE programs. Services are intended to reduce the disabling effects of a beneficiary’s condition. ECHO is only available as a supplement to TRICARE programs. If services or supplies are available through a beneficiary’s TRICARE plan, they won’t be covered under ECHO.  

Military Interstate Children’s Compact Commission – The Compact addresses key educational transition issues encountered by military families including enrollment, placement, attendance, eligibility and graduation. Children of active duty members of the uniformed services, National Guard and Reserve on active duty orders, commissioned officers of the National Oceanic and Atmospheric Administration and the Unites States Public Health Service, and members or veterans who are medically discharged or retired for one year are eligible for assistance under the Compact.

Military OneSource – Military OneSource is a Department of Defense funded program that operates as both a call center and website, providing resources to the entire military community anywhere in the world at no cost.

The Respite Care Question for Military Children – The parents sitting in front of you are desperate for respite care. You’re very knowledgeable about respite care options in their community, but you’re not certain those will work out for this family – they’re a military family and might encounter difficulties. You’ve also heard there are military programs that might help this family, but neither you nor the parents know what they are or how to sign up for them. 

TRICARE  – TRICARE is the health care program for uniformed service members, retirees, and their families. Most TRICARE health plans meet the requirements for minimum essential coverage under the Affordable Care Act. TRICARE offers supplemental programs tailored specifically to beneficiary health concerns or conditions. Some have specific eligibility requirements based on beneficiary category, plan or status. Some are limited to a certain number of participants or a certain geographic location.

Secondary Dependency – There are times when your dependents may include more than your spouse and children.
These added dependents can increase your financial responsibilities. If you’re responsible for the financial support of other family members, you may be eligible to add them as your secondary dependents.